Returns & Exchanges

At Princess Highway, we want you to love your vintage-inspired pieces, but if something isn't quite right, we offer returns within 30 days of purchase for a refund or store credit. Please ensure all items are in their original condition with tags attached to be eligible for processing.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place your garments in their original packaging or a secure satchel, ensuring all original tags and labels remain intact.

3

Label and Post

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postal location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to your original payment method or issue your store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing